Jarrod W. Murray

User Experience Lead

I have designed clean, usable interfaces for over a decade. My creativity led me to design, but my critical thinking navigated me toward usability and research.

I believe a user-centered, iterative approach will deliver the best user experience.

My Approach

In the world of software development, very rarely do we get things right the first time. An iterative approach tightens the feedback loop… ensuring our products remain user-centered. I approach each problem with these four phases:

Case Study

High Risk Queue

Where Information Hierarchy and Data Visualization meet.

Case Study

Password Reset

Changing authorization providers surfaces many problems with customers’ credentials.

Case Study

Online Claims

When a company knows they need to improve the User Experience, but doesn’t know how to incorporate UX into the development life cycle.